Quantcast Dealer Support Representative - United By Blue

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Dealer Support Representative

Title:  Dealer Support Representative


Overview:
 

United By Blue is looking for a Dealer Support Representative to join our Wholesale Sales Team.   This position will provide outstanding service to our 500+ retail partners worldwide and support our team of in-house and independent sales reps.


What you’ll do:

Order Management

  • Place/process orders & order revisions
  • Inform customers of product shortages and provide substitution suggestions
  • Inform customers of and track backorders
  • Ensure timely delivery of orders
  • Invoicing and tracking of order payments

Customer Service

  • Regularly answer general customer questions via phone or email
  • Process returns and credit memos
  • Provide product info, including UPC data, logo & photo imagery, and product copy to accounts

Sales Team Support

  • Ship out sample requests from retailers
  • Organize seasonal sample sets and help prep samples for sales team
  • Help sales team organize/pack samples for trade shows
  • Assist sales reps at trade shows and line showings

About United By Blue:

United By Blue is an outdoor lifestyle brand with a focus on waterway conservation. Our apparel, bags, and accessories are designed with responsibility and durability at their core.  

We have a high energy, results-oriented office environment that is built upon creative thinking. Hard work is expected, so we have created a office environment that includes a few dogs, craft coffee, team potlucks, happy hours, volunteer opportunities, and quarterly team trips into the outdoors.

In 2015, Outside Magazine named United By Blue as #3 Best Places to Work in the outdoor industry. We are also a Certified B Corporation, creating a culture that is driven by social and environmental good.

Who You Are:

  • 1-2 years of customer service experience
  • Wholesale experience a plus
  • A problem solver who works autonomously
  • A great communicator in person, over phone, and via e-mail
  • Team player
  • Organized and detailed

 

How to Apply:

Please send your resume and a brief cover letter for why you want to work at United By Blue to matt@unitedbyblue.com

 

 

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