Quantcast Returns Associate (Part Time) - United By Blue

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Returns Associate (Part Time)

Title: Returns Associate (Part Time)
Posted: July 26th, 2017


Customer experience is one of the most important teams for an e-commerce business. United By Blue is seeking kind and hardworking individuals to join our customer experience team on a part time basis with a focus on processing web returns in order to ensure the most accurate and timely return/exchange experience for our customers. The Returns Associate role will involve receiving return shipments, processing returns for exchange and/or refund, as well as creating exchange orders per customers' requests. This position has flexible hours and may fluctuate based on our web traffic and promotions calendar. The Returns Associate will report directly to the Customer Experience Coordinator. Starting pay is $10.00 per hour.

What you’ll do:

  • Process returns ensuring items are properly returned to inventory and customers are refunded accurately
  • Create and execute exchange orders notifying customer experience representatives if a customer requests the exchange of an unavailable product
  • Quality check returned items to ensure top-notch, unused products are returned to inventory to be resold
  • Restock returned items in the pick and pack section of our distribution center
  • Supply customers with requested prepaid return labels via email


  • High attention to detail
  • Problem solving skills
  • Ability to lift boxes up to 30 lbs
  • Mathematical skills
  • Proficient time management skills
  • Communication proficiency
  • Listening and organizational skills


United By Blue at the Frankford Arsenal, Northeast Philadelphia (Exit 27 off I-95)

How to Apply:
Please send your resume and a brief (5-10 sentences) for why you want to work at United By Blue to  jobs@unitedbyblue.com.

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