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SAOLA RETURN POLICY

 

Saola products will ship from the Saola warehouse in San Francisco, CA.

Saola products are eligible for shipping within the US only.

To best protect your item, there is a chance your purchase may come wrapped in a biodegradable bag.

 

Saola and UBB are happy to refund your purchase within 30 days of the original order date.

All returned items must be unworn and free of any damages.

We are able to accommodate for exchanges if stock allows - feel free to email us to confirm what's available.

Returns and exchanges can be shipped back to the Saola warehouse.

 

If you receive a defective item, Saola and UBB are happy to take a closer look and help with a solution.

 

Please reach out to blue@unitedbyblue.com for assistance with returns and exchanges.

 

Returns are typically processed within 4-6 days of arriving back to the Saola warehouse.

Once a refund is processed, this should credit back to your original form of payment within 3-5 business days.

 

Need to reach United By Blue?

Drop us a line at blue@unitedbyblue.com

Give us a call at (866) 931-1143