RETURNS HAPPEN

THE NITTY GRITTY

Eligible items can be returned up to 45 days after purchase. Unworn, unwashed socks can be returned free within 90 days. United By Blue products must be returned in their original condition and packaging—unwashed, unworn, and with tags still attached. Items must have been purchased from unitedbyblue.com. If used items are returned, a partial refund may be given in the form of store credit.

Our Lifetime Guarantee covers manufacturing defects. No registration needed. To see if your item qualifies or to start a claim, click here. (Link is https://unitedbyblue.com/pages/lifetime-guarantee)

*The following items do not qualify for returns or exchanges: 

- Items marked as final sale

- Warehouse and sample sale purchases

- Gift cards

Want to make us (and the planet) extra happy? Our goal is to become 100% plastic-free, and we love getting plastic-free returns from you!

Change your mind after starting a return and need to send an additional item or different item back to us instead? Please reach out to us for help before popping that into the mail.

Click Here To Start A Return

How to Make A Return

Please go to our returns portal and fill out the return form

Please note, your exchange order will not ship until your return shipment has received a scan from USPS. If you select an exchange, but the item sells out before your return is finalized, you’ll receive store credit (plus the bonus) instead.

Refunds carry an $8.00 processing fee, deducted automatically from your refund. Exchanges and returns for store credit are free — and store credit of $30 or more comes with an $8.00 bonus.

Click Here To Start A Return

STILL HAVE QUESTIONS?

We're here to help! Drop us a line at blue@unitedbyblue.com

INTERNATIONAL RETURNS

Items purchased internationally must be returned at the shipping cost of the buyer.
All other rules and restrictions apply. Please email us at blue@unitedbyblue.com for more information.