We're here to prove that fashion can be a force for good. Through our commitment to sustainable materials, ethical manufacturing, and a zero-plastic policy, we're always searching for better ways to put the planet first.
Customer Experience Representative - Grocery Program - Temporary
The Customer Experience Representative - Grocery Program will help to support the customer experience for our Grocery Delivery Program. The role will include enrolling new members into the program using software including, but not limited to, Aircall, SmartyStreets, Slack, and Gsuite. The Customer Experience Representative will respond to incoming calls and voicemails to assist with customer questions regarding enrollment, program benefits and details, scheduling and delivery concerns.
The Customer Experience Representative will provide top-of-the-line customer service and work to find solutions to customer problems, questions, and concerns. This position is remote and will possibly require pre-determined weekend work hours. Holiday hours may be required.
The United By Blue Grocery Program prepares and delivers fresh groceries to members of the Philadelphia community that can't get out to grocery stores during the pandemic. The position will give you experience with sustainable and local food supply chain and distribution operations.
Timeline and shift options to be covered during the interview process.
About United By Blue:
United By Blue is an outdoor lifestyle brand with a focus on waterway conservation. Our apparel, bags, and accessories are designed with responsibility and durability at their core.
We have a high energy, results-oriented office environment that is built upon creative thinking. Hard work is expected, so we have created an office environment that includes a few dogs, craft coffee, team potlucks, happy hours, volunteer opportunities, and quarterly team trips into the outdoors.
In 2015, Outside Magazine named United By Blue as #3 Best Places to Work in the outdoor industry. We are also a Certified B Corporation, creating a culture that is driven by social and environmental good.
How to Apply:
Please send your resume and a brief (3-5 sentences) for why you want to work at United By Blue to email@example.com.